Volunteers pose for a photo outside the Migrants’ Home near Exit C of Shenzhen Metro’s Shatian Station in Pingshan District. Photos from Pingshan Release and Kengzi Subdistrict Office

Many people working in Pingshan District’s Kengzi Subdistrict reside in Huizhou, an adjacent city to Shenzhen. Recognizing the needs of commuters, residents, and migrant workers in this area, Kengzi Subdistrict has established a Migrants’ Home near Exit C of Shenzhen Metro’s Shatian Station.

At this service center, volunteers and community workers provide transportation and travel guide, luggage storage, complimentary mobile phone charging, a lost and found service, and more amenities for people commuting between Shenzhen and Huizhou.

“Commuters traveling between Shenzhen and Huizhou are akin to migratory birds, coming and going swiftly. To meet their needs in time, we also offer first-aid kits, sanitary products for women, disposable masks and drinking water,” a volunteer introduced.

A volunteer offers guidance for commuters at the Migrants’ Home.

“The service home is not only clean and welcoming but also provides a variety of conveniences, making our daily commute comfortable,” said Mr. Wang who works in Shenzhen and resides in Huizhou.

Another commuter, Mr. Han, also expressed his satisfaction. “There are books and Shenzhen travel guides in the service center, which is very useful for people navigating between the two cities.”

In instances where elderly individuals lose their way, staffers collaborate with community police to reunite them with their homes, offering a vital support system to those in need.

A volunteer offers complimentary snacks for residents and workers at the Migrants’ Home.

Zhou Yuxia, a cleaner at Shatian Metro Station, starts her workday as early as 5 a.m. “Previously, I had to carry my own drinking water, which quickly ran out and posed a challenge to replenish. Now, at the Migrants’ Home, I can effortlessly access free water, warm my meals using the provided microwave, seek refuge during inclement weather, and find respite when needed. The amicable staffers here have been a tremendous help,” she shared.

To cater more effectively to outdoor workers like Zhou, the staff is devising plans to expand their services during extreme weather conditions, festivals, and by offering free health check-ups.