The “Shenzhen Departure Tax Refund Self-Service” platform, jointly developed by the Shenzhen Tax Service, the State Taxation Administration and Guangdong Huaxing Bank, is available in Chinese and English. Scan the QR code below to access information on immediate tax refunds, departure tax refunds, a tax-refund store locator, tax refund policies and more. 

To find stores in Pingshan, go to the “Tax Refund Store Locator” page and select “Pingshan District” from the “Select Area” menu. Use the “Select Shopping Area” filter to browse shopping malls in Pingshan. Selecting a specific mall will display participating tax‑refund stores within that mall.

Meanwhile, the State Taxation Administration’s “A Guide to the Departure Tax Refund for Overseas Visitors” is available in over 10 languages. It provides details on refundable items, eligibility criteria, currency options, and refund procedures.

Visit the State Taxation Administration’s website at https://www.chinatax.gov.cn/chinatax/n810214/c102374/c102375d/c5240753/content.html?sessionid=1008634234 and select the guide in your preferred language.

The English version of “A Guide to the Departure Tax Refund for Overseas Visitors.”